Permanent contract
Posted on 03/06/2021

Product Support Engineer

Bangalore
Network / System
According to experience
SII India Branch
PSE

At SII India IT & Engineering Services Pvt. Ltd., We have 2 positions open for  Site Reliability Engineer/ Product Support Engineer. Below is the detailed Job Description. Please send some quality profiles for this requirement. 

Experience: 5-9 yrs

  1. Domain 
    • Logistics / Supply Chain (preferred). But, eCommerce is also fine. 
  2. Technologies
    • Database – Any RDBMS (preferably PostgreSql).
    • Should have provided production support for Java / Spring Boot (Node Js would be a plus). applications in cloud (GCP is preferred).
    • Promotheus - Preferred.
  3. Incident management:
    • Analyze production incidents and create defects (as needed) with enough details for Engineering teams to analyze and fix the defects. 
    • Track incidents to closure.
    • Know the escalation path to contact concerned teams for critical incidents.
    • Experience with on-call duty.
  4. Alerts and Monitors
    • Build dashboards to monitor platform stability and performance in production.
    • Build alerts to get timely notification for any anomaly in production.
  5. Customer Centric and Metrics driven
    • Need to be aware of the business metrics and error trends in production to raise an alarm in case of any anomaly.
  6. Collaboration
    • Collaborate effectively with application teams to improve platform stability and performance. Also, to enhance monitoring and alerting. 
  7. Documentation 
    • Need to document the knowledge gained to ensure seamless flow of information between teams.

To apply for these positions please send your resume by dated via e-mail to: hiring@sii-group.in

Contact for more details

Apply for this role
Required skills
Java
Node.js
PostgreSql
Spring Boot
Desired qualities
Autonomous
Strong work ethic
Team player
Versatile
Benefits
Health insurance
Luncheon vouchers
Referal bonus
Training
Work from home
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